Process for filing complaint with the Banking Ombudsman

 

Banking Ombudsman Scheme enable the people to file complain to resolve the banking issues. It is introduced with the objective of enabling resolution of complaints relating to certain services rendered by banks and to facilitate the satisfaction or settlement of such complaints.

Banking Ombudsman Scheme

Banking Ombudsman is a quasi judicial authority functioning under India’s Banking Ombudsman Scheme 2006. The Banking Ombudsman is a senior official appointed by the Reserve Bank of India to redress customer complaints against deficiency in certain banking services. As on date, 22 Banking Ombudsmen have been appointed with their offices located mostly in state capitals.

How to file online complaint

You can approach the Banking Ombudsman if 

• You have not received a reply from your bank within one month from the date of receipt of complaint by the bank OR
• The bank has rejected your complaint OR
• You are not satisfied with bank's reply

Process for lodging an online complaint

• Visit ONLINE COMPLAINT
• Select BO office (Banking Ombudsman).
• You will be asked to fill Bank name, branch name, Complaint name, Mobile no.
• Fill up the form with necessary details and Click “SAVE”

After successfully submission of your application, user can upload supporting documents by clicking on upload option. Supporting document means copy of complaint, bank reply, evidence etc.

You will get acknowledgement of complaint once review is done by Ombudsman. Within 30 days from your complaint, Ombudsman will resolve the issue. They may contact you if any clarification require.

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Income Tax Rule that impact money and your pocket in FY 2021-22

A number of financial rules have already been changed. These changes are expected to impact money and your pocket in FY 2021-22.

The government has come up with several changes for the taxpayers as well as the general public.

Here is the list of changes that goes into effect from April 1. 

1. Reduction in the Deadline for Filing ITR of FY 2020-2021 to December 31, 2021

The deadline for filing Income Tax Return is reduced by 3 months along with a maximum penalty of up to Rs 10,000, with a deadline for filing belated and revised ITR for FY 2020-21 to December 31, 2021.

2. Modification in Interest Rate of Provident Fund

According to the new rules, the deposits in the EPF account should not be more than Rs 2.5 lakh.

3. TDS Filings

The finance ministry has decided to raise the tax deducted at source (TDS) and it would be done under the Sections 206AB and 206CCA inclusions in the IT act.

4. ITR Forms Now Comes Filled up in Advance

The government has finally come up with a decision to give a pre-filled form to the taxpayers for the easy and quick execution income tax filing. 

5. No Income Tax Filing for Senior Citizens Above 75 Years

The finance minister Nirmala Sitharaman has exempted the senior citizens having an age of more than 75 years and for this from the income tax filing with an exception that is only applicable to pension holders with no other income. 

6. Leave Travel Concession (LTC) Exemption

The government had given good benefits in terms of claiming the tax benefits on LTC. 

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